1. Check your return time.

The order can be returned within 14 days from the date of delivery of the package. Make sure it hasn't expired!

2. Report a return via the form

Log in to your account , click on the order you want to return. If your order contains more than one item, select the items you want to return. Select the reason for the return and add notes for the store. Press the "Request a refund" button. If your return request is approved, you will receive an email with return instructions.

3. Prepare the product for return.

Pack the products in a protective box. Include the completed return form in the box. If you do not have the form, please put a piece of paper with the order number and account number for return in the box. The account number is only required for cash on delivery.

4. Send the return package

There are two return options. You can send the return via the InPost website, or send the return via any courier company or post to the following address:
Company name: Moyen
Company address: Skąpe 29 87-140 Chełmża
Telephone: 603606829
E-mail address: biuro@moyen.pl
Parcel locker: TOR17A - Ludwika Waryńskiego 13, 87-100 Toruń

5. Send the return package

6. Refund

After receiving the package with the returned product and after its verification, the money will be refunded within 14 days.